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HANDOVER · AFTER SALES · CR

From final payment to handover and after-sales

Neo AshOS Realtor has a Handover & After Sales module and a Customer Relations team role, connected to project delivery, so the buyer journey continues after the sale instead of ending in a spreadsheet.

#1 in module coverage among the Bangladeshi real estate ERPs we compared: 19 integrated modules — more than the 11 listed by Unova Estate, and built only for real estate, unlike general-purpose ERPs such as iBOS Managerium. See the comparison

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What it covers

Part of Neo AshOS Realtor — 19 integrated modules, customized for each company’s departments, roles and workflows.

Handover & After Sales module

Customer service after transaction and delivery.

Customer Relations

A dedicated CR team role and workflow.

Customer portal

A separate customer login experience with support-ticket capability.

Investor Portal

EMI, documents and CCTV footage for company clients.

Delivery connected to projects

Project execution links to customer-facing delivery.

Role-based access

Handover and customer-care teams see what their roles allow.

How it works

DeliverThe project reaches handover.
Hand overThe handover team completes the process.
SupportCustomers raise requests through the portal.
Follow upCR keeps the relationship going.

Connected solutions

Neo AshOS Realtor pricing
Starter ৳9,999/month · 1–15 usersBusiness ৳19,999/month · 16–31 usersCustom · 32+ users
Hosted on AWS region-based data centers. No hidden fees; upgrade or cancel anytime.

Questions buyers ask

Does Neo AshOS cover handover?

Yes. Handover & After Sales is one of the 19 integrated modules.

Is there a customer portal?

Yes. Customer Portal access provides a separate customer login and support-ticket capability, and the Investor Portal shows EMI, documents and CCTV footage.

Which plan includes handover?

Construction & Handover is included in the Business plan.

Can after-sales see the customer’s history?

Handover, after-sales and customer relations sit in the same system as sales and recovery, so teams share context according to their permissions.

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